Posted: Monday, 08 July 2013 11:50AM
Business bankers throughout the entire Merchants Bank organization completed online training and an intensive three-day workshop designed as a comprehensive analysis process on extending credit to small business borrowers.
Senior Vice President and Credit Administration Manager Cindy Harrison said the Omega training allows bankers to better understand the credit needs of small business borrowers and better serve them. The Omega Training program teaches bankers to better consider the business and related personal factors that impact creditworthiness and the ability to repay.
Harrison said specifically as it relates to small business, the training helps the bankers to consider other factors than just the balance sheet when it comes to making a loan, This makes the loan experience more personal for the customer and the banker, and that's what community banking is all about.